BIRMINGHAM, AL (WBRC)- Alabama Power is warning customers about a phone scam.
Officials say someone is calling customers, telling them their power will be shut off at a certain time if they don't pay. The customers are told to go an buy a reloadable debit card and are given a deadline to pay. When the customer buys the card and calls back with the information, the card is quickly emptied.
Alabama Power officials say, unfortunately, some people have already been duped.
"The thing we want to remind our customers is: that's not the way we do business. If you have every have any question...hang up the phone and call [the utility company]," Ike Pigott said.
If you have questions about your power bill or you've received a scam call like this you are encouraged to call Alabama Power at 1-800-245-2244. Read more about avoiding scams on the Alabama Power news page.